Jigsaw Learning Privacy Policy with Respect to Access to Online Professional Learning Series
Our Commitments
The Jigsaw Learning Team believes in exemplifying the values of the organization while at the same time ensuring that data security and user privacy are a priority. The following core principles guide our decisions around data, security, and technology:
Jigsaw Learning collects, stores, processes and shares individual information only for the purposes of providing our Services
Jigsaw Learning does not own the content or data collected from its; users own their content and data
Jigsaw Learning does not sell, use or share personal information or content for marketing or advertising purposes
Jigsaw Learning does not use data for targeted advertising purposes
Jigsaw Learning will delete or de-identify personal information at the direction or request of the user
Jigsaw Learning will clearly and transparently disclose our data policies and practices
Jigsaw Learning will not make any material changes to our Privacy Policy or Jigsaw Learning Terms & Conditions for Access to Online Professional Learning Series that relate to the collection or use of personal information without first giving notice to the user and providing a choice before the personal information is used in a materially different manner than was disclosed when the information was collected
If you have any questions, please contact us at [email protected]
Agreement
This Privacy Policy explains the practices of Jigsaw Learning, Inc. regarding the collection, use, disclosure, and protection of personal information that is collected through any courses offered and other linked and related sites (the “Site”) for the use of its customers, vendors, students, and other Site users (“Users”) for the purposes of online professional learning (the “Service”) Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Jigsaw Learning Terms & Conditions for Access to Online Professional Learning Series. Please be sure to read this entire Privacy Policy before using or submitting information with Jigsaw Learning.
In addition to reviewing our Privacy Policy, you should also read the Jigsaw Learning Terms & Conditions for Access to Online Professional Learning Series. Your access to this Site and use of the Jigsaw Learning Service constitutes your agreement to the Jigsaw Learning Terms & Conditions for Access to Online Professional Learning Series and to this Privacy Policy.
Users
The term “you” or “your” refers to you whether you are a “Visitor” (which means that you simply browse the Site and Service), or a “User” of the Service.
A “User” as used in this Policy may be any person choosing to access this Site and use this Service for their personal, non-commercial use.
How Jigsaw Learning Collects Information
We collect personal information from Users.
First and foremost, you should know that Jigsaw Learning does not (and will not) sell or rent personal information to any third-party for any purpose - including for advertising or marketing purposes. Third-party advertising is not permitted in areas where users are required to log in and personal information collected never used for targeted advertising (by us or third-parties). Furthermore, we do not share personal information with any third-parties except in the limited circumstances described in this Privacy Policy.
Information About Users
We ask for certain information when a User registers for the Service or corresponds with us online, which may include, but is not limited to, first and last name, email address, user name and password, and any additional personal information you voluntarily provide in your profile, which could include, but is not limited to, your school name and location, what grade level you teach, and your position within the school (collectively, “Data”). We may also collect Data if the User sends us a message or responds to emails and surveys. Once the User has an account, we collect content and information provided by the User through the use of the Service, which could include class rosters, contact information, photos, images, video and any other content the User posts to the Service. We use this information to operate, maintain and provide the features and functionality of the Service, to analyze and improve our Service offerings and functionality, and to communicate with our Users.
Information Collected From Third Party Services And Social Media Sites
We may collect information about you from third party services that you connect to our Service. For example, if you use a single-sign on like Google Apps for Education to access your Jigsaw Learning account, we may receive certain information from that third party application. We may also receive information about you if you interact with us through various social media, for example, by following us on Twitter or liking us on Facebook. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.
Information Collected Through Technology
Like most websites and online services, Jigsaw Learning automatically collects certain types of usage information when Users visit our website or use our Service. This information is typically collected through cookies, log files, web beacons, and similar tracking technology (collectively, “Cookies”). These Cookies collect information about how you use the Service (e.g. the pages you view, the links you click, and other actions you take on the Service), information about your browser and online usage patterns (e.g. Internet Protocol (“IP”) address, browser type, browser language, referring/exit pages and URLs, pages viewed, whether you opened an email, links clicked), and information about the device(s) you use to access the Service (e.g. mobile device identifier, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, and, depending on your mobile device settings, your geographical location data). Jigsaw Learning may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. Although Jigsaw Learning does our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time.
Cookies allow us to provide you with a better User experience. For example, we use or may use the data collected through cookies to
remember information so that you will not have to re-enter it during your visit or the next time you visit the site, and
provide custom, personalized content and information.
Cookies also allow us to analyze, improve and protect our Service and our Users. For example, we may also use Cookies to
provide and monitor the effectiveness of our Service;
monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service;
diagnose or fix technology problems;
investigate fraud or misuse of the Service; and
otherwise to plan for and enhance our Service.
Most browsers automatically accept cookies as the default setting. You can modify your browser setting to reject cookies or to prompt you before accepting a cookie from the sites you visit by editing your browser options. Depending on your mobile device, you may not be able to reject cookies. If you decide not to accept our cookies, you will still be able to access those parts of the Jigsaw Learning Service available to the general public but you may not be able to use some of the Service’s features or functions, and you may have a less satisfactory experience.
To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://youradchoices.ca, http://www.aboutads.info/choices, and/or http://www.networkadvertising.org.
Third Party Tracking and Online Advertising
We may permit third party online advertising networks to collect information from visitors to https://www.jigsawlearning.ca/ to provide customized content, advertising and commercial messaging to you from time to time on other websites or services; (such as through the google single sign on). Typically, the information is collected through cookies or similar tracking technologies. You may be able to set your browser to reject cookies or other tracking technology by actively managing the settings on your browser.
To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://youradchoices.ca, http://www.aboutads.info/choices, and/or http://www.networkadvertising.org.
Please note that although we may permit third party advertising partners to collect information on our Jigsaw Learning website for the purpose of sending targeted advertisements, we do not allow third party advertising networks to collect information about Users who are logged into our Service.
Use and Sharing of Your Information
Jigsaw Learning shares data within the Service as needed to perform the Service. For example, data may be shared with others who have been authorized to access the content for an educational purpose. Jigsaw Learning only shares personal information with third parties in limited circumstances, described below. We will never share or sell Data with third parties for marketing purposes.
Jigsaw Learning uses and shares personal information in the following ways:
With consent. By accessing this Service, you provide consent for Jigsaw Learning to share progress regarding your course completion with your educational organization (including but not limited to school and/or district). A User may also direct Jigsaw Learning to share specific information with another individual.
With our trusted vendors and third party service providers. We may share personal information with certain trusted vendors, third party service providers and individuals to perform tasks on our behalf, but strictly for the purpose of carrying out their work for us, which may include business development, software design, hosting, customer support, accounting, and other similar services. Personal information will be shared with these third parties as reasonably needed to perform their services to us, and under reasonable confidentiality terms.
Within the company. We may share information with other companies owned by or under common ownership with Jigsaw Learning. These companies will use your personal information in the same way as we can under this Privacy Policy.
As aggregate data. We will share information in an aggregated and/or anonymous form that does not reasonably identify individuals. For example, we may share aggregate data to display statistical data related to schools, districts/boards, or geographic locations. We may also use aggregate or anonymized data to study and improve our Service, user functionality, and product offerings.
As required by law. We may disclose your personal information as required or authorized by law or subpoena or if we have a good faith belief that disclosure is necessary to
comply with the law or a judicial proceeding, court order, or legal process served on us;
to comply with or the lawful request of law enforcement;
to enforce or apply our Jigsaw Learning Terms & Conditions for Access to Online Professional Learning Series or other agreements or to protect the security or integrity of our Service; and/or
to exercise or protect the rights, property, or safety of Jigsaw Learning, our employees, our Users, or others.
As part of acquisition. If Jigsaw Learning or some or all of its assets were acquired or otherwise transferred to a third party in the course of a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control, bankruptcy or other corporate event, the personal information of our Users may be transferred to or acquired by a third party, but only if such third party agrees to be subject to the same commitments set forth in this Privacy Policy with respect to personal information. If the transaction involves the transfer of Student Data to a third party, we will provide you with notice and an opportunity to opt-out of the transfer of Student Data by terminating your account before the transfer occurs.
Control, Access and Deletion of Personal Information
Jigsaw Learning controls and provides access to information for its Users only. Jigsaw Learning retains personal information, including Jigsaw Learning content, for as long as the User account is covered by an active agreement as described in our Jigsaw Learning Terms & Conditions for Access to Online Professional Learning Series, or until we receive a request to delete such information.
For Manual Sign On: Users may access, update or correct personal information at any time by logging into their account.
For Single Sign On: Users may access, update or correct personal information at any time by logging into their Google account.
Jigsaw Learning maintains this information only for the benefit of the User. When a Jigsaw Learning User profile is no longer in active use, the profile will be deleted, including the personal information and Content associated with such accounts. We may maintain aggregate or de-identified data in a form that does not reasonably identify a particular individual, for our internal use or analytic purposes.
Account/Profile Deletion
Jigsaw Learning hopes you love using the Service now and always. However, if for some reason a User ever wants to delete your account, it can be done at any time by contacting us at [email protected] from the email used to create the account.
When an account or profile is deleted, Jigsaw Learning deletes all profile information and any other content provided in the account/profile (such as your name, username, password, email address, and profile photos) and information collected through the mobile permissions that were granted. Information shared by the User with others, others have shared about the User, or content other the User may have copied and stored, is not part of the account and may not be deleted when the account is deleted.
Jigsaw Learning aims to maintain our Services in a manner that protects information from accidental or malicious destruction. Because of this, even after a User updates or deletes personal information provided to the Service, personal information may be retained in our backup files and archives for a reasonable period of time as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if Jigsaw Learning suspends an account for fraud or safety reasons, Jigsaw Learning may retain certain information from that account to prevent that user from opening a new account in the future. Also, Jigsaw Learning may retain and use personal information to the extent necessary to comply with Jigsaw Learning’s legal obligations.
Children’s Privacy
Jigsaw Learning does not knowingly collect personal information from any children, families, or guardians. All information collected in the system is entered at the discretion of individual users.
We endeavor to provide privacy protection that is consistent with Canada’s private sector privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”). For any questions regarding how we comply with PIPEDA, please contact us at [email protected].
In addition to the actions described above, Jigsaw Learning may facilitate the sharing of Data with third parties through the Service, though only when instructed and authorized to do so on behalf of the User. Jigsaw Learning will use personal information to provide the Jigsaw Learning Service and permit data sharing among Users authorized to view and access the Data. Except for the circumstances noted above, Jigsaw Learning shares Data only for purposes of providing the educational service to and at the direction of Users. If you have any questions about how Jigsaw Learning uses or shares Data, please contact us at [email protected] or discuss this with your child’s educational institution.
Our Security and Data Storage Practices
Jigsaw Learning cares about the security of your personal information and uses commercially reasonable physical, administrative and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. Jigsaw Learning employees and contractors are bound to uphold the provisions in this Privacy Policy, and violators will be subject to disciplinary action, up to and including termination and further legal action. Jigsaw Learning maintains physical, electronic, and procedural safeguards that are designed to protect our Users’ personal information. Jigsaw Learning uses internet security best practices to transfer Personal Information. Users can help protect against unauthorized access to their accounts by limiting access to computers and browsers by signing off after accessing their account.
By using Jigsaw Learning’s Service, Users consent to the transfer of personal information to Canada in accordance with this Privacy Policy. Users understand that personal information will be subject to the laws of Canada, which may be different from those of your country of residence.
Jigsaw Learning stores and processes personal information in full compliance with the Alberta FOIP Act and the Canada Personal Information Protection and Electronic Documents Act (PIPEDA).
Communications
As part of our Service, Jigsaw Learning may use personal information to communicate with Users about their accounts or transactions with us, or send information about Service updates, newsletters, or promotional materials. Users acknowledge that by using the Service, Jigsaw Learning and our trusted third party business partners working on our behalf may send you email or engage in other communications with you. Users can unsubscribe from these emails by clicking on the “unsubscribe” button within the body of the email. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Service, or technical or security notices.
When Users provide an email address to invite a friend or colleague or other contact to join the Service, Jigsaw Learning will use this information to send the invitation, and we send 1-2 reminder emails if a response is not received. From time to time, Jigsaw Learning may also send these individuals email communications letting them know more about Jigsaw Learning and our Service. Recipients may unsubscribe from these emails by clicking on the “unsubscribe” button within the body of the email at any time or by contacting us at [email protected].
Where the Service provides the opportunity for a User to enter an email address that is not associated with an account in order to send email communications, the User is responsible for the communication and the details within it.
Links to Other Websites
The Jigsaw Learning Service and email communications may contain links to other websites or services. Any personal information the User provides on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. Except as described above, Jigsaw Learning is not responsible for the content or privacy and security practices and policies of websites to which Jigsaw Learning links. Links from the Jigsaw Learning Service to third parties or to other sites are provided for User convenience. Jigsaw Learning encourages Users to learn about privacy and security practices and policies of third parties before providing personal information.
Processor and Controller
Jigsaw Learning processes personal information both as a Processor and as a Controller.
When Users enter information directly into our Service, Jigsaw Learning will generally be the Controller for the data. However, in certain circumstances, where requested by the User, Jigsaw Learning will be the Processor and will only correct/delete records per the User’s specific instructions and will request that Users make any requests for access, correction or deletion of personal information through the educational institution. Jigsaw Learning will respond to such requests when received in writing or by email at [email protected].
Service Development
The Jigsaw Learning Service is under continuous development and testing. The Jigsaw Learning Service may contain bugs and other errors that could adversely affect the use or performance of the Jigsaw Learning Service. Issues or errors of this nature may impact our ability to comply with this privacy policy.
Changes to Privacy Policy
Because we continue to develop the Jigsaw Learning Service and take advantage of technologies to improve the services we provide, policies will change over time. We will note the effective date of the policy at the bottom of this page, and Users should review this page periodically for any changes. If Jigsaw Learning makes any material changes in the way personal information is used, Jigsaw Learning will attempt to notify Users by sending an email to the registered email address and posting a notice on our website homepage and login page. It is the User’s responsibility to check for updates to the Privacy Policy and to delete their account if they do not agree to such changes, as any such update shall be effective even if no notice of such update is received. Continued access and use of the Jigsaw Learning Service constitutes acceptance of any changes or revisions to our Privacy Policy.
Privacy Policy Changes with Respect to Student Data
Jigsaw Learning will use its best efforts to provide at least 30 days notice of a Privacy Policy change that may involve collecting, using, storing, or sharing Data in a materially different way than was disclosed in our previous Privacy Policy, so that Users have sufficient time to evaluate the change in practice. If Users do not choose to accept the changes, they may opt-out by deleting their account before the changes take effect. Previous versions of this Privacy Policy may be requested by contacting [email protected].
Comments or Concerns
Jigsaw Learning welcomes your feedback. Comments or concerns about this Privacy Policy or Jigsaw Learning Service can be directed in writing to
Jigsaw Learning
7008 Henner’s Gate
Lacombe AB T4L 0C2